Major Business Areas
Cutting-edge Automated Flatbed Knitting Machine
We have added four automated flatbed knitting systems to our production facilities, allowing us to mass-produce high-quality and unique knit items and ensure the quality of our public procurement and other mass orders.
The automated process of design - program input - manufacture of completed products allows us to switch between the latest trends with ease.
The automated process of design - program input - manufacture of completed products allows us to switch between the latest trends with ease.
Quality Control Responsibilities
Accommodating customer demands in design and fabric
Any requests in changing the fabric may be placed right up to the ordering of the fabric. Any changes to the design may be made until the beginning of the cutting process.
Quick support for product exchanges
Shipping
- Domestic customers can receive their order within 3 business days from the confirmation of payment
- Orders with confirmed payment before 3 p.m are shipped that day.
Orders with confirmed payment later than 3 p.m are shipped the next day
(Expect delays on weekends and holidays)
Customer Center
- Please contact our Customer Center or email for any consultation or inquiries.
- Business hours: Monday - Friday AM 10:00 - PM 06:00
(Closed Sat, Sun, holidays) - Contact number: +82-53-952-3893 / skd1007@naver.com
Post-transaction Customer Services Representatives
-
Department Manager, Quality ControlMin-yeong Seo+82-10-3042-6189 -
Department Manager, ProductionYeong-hee Han+82-10-509-4597 -
Department Manager, QualitySang-min Jung+82-10-5018-1188 -
1-yearcustomer servicesguaranteed
Exchange and Return
- In preparations for contingencies such as product defects or size changes, we provide reserve inventory to allow the products to be replaced immediately upon notification.
- We maintain a dedicated alterations team in production line at all times, offering convenient exchange or alteration. Our product guarantee extends for one year.
- We offer free replacements and returns for product defect or shipping errors (however, the replaced product must be the same one as the one ordered)
- We reserve the right to decline any improper requests for replacement or returns to guarantee our ability to provide our products at optimal price and quality.
[Promotion, Specials, and Other Event Items]
- 1. Promotion, specials, and other special prices
- 2. Damaged tags or items
- 3. Sizing or coloration-related requests
- 4. Failure to return within seven days without prior consultation with Customer Center (from the day of dispatch).
KS-certified Company
KS Certification KS Certification is based on the 11th or the 13th article of the Industrial Standardization Act, and provides certification for products that have designated KS standardization schemes, but do not have easily identifiable indices of quality. KS certification is awarded to companies that abide by stringent inspections for technological capabilities that allow them to maintain KS-level products over extended periods of time, and internal standardization and quality management activities that guarantee that technological level in a systematic manner.
